WINBOX REAL-NAME AUTHENTICATION

Only 1 UID can be bound to the same bank account. Each bank account is tied to one unique user ID for security and verification purposes.

Yes, all shareholders and members are required to complete real-name authentication to ensure account security and eligibility for rewards.

The MYR 100 reward is based on the bank account used for the first recharge. Each unique bank account is entitled to one reward only.

Real-name authentication is required to verify the identity of our members, prevent fraud, ensure secure transactions, and comply with regulatory requirements.

Only once. Even if a customer has 2 UIDs, the first recharge reward is tied to the bank account. The same bank account can only receive the reward one time.

The minimum top-up amount required to qualify for the first recharge reward is MYR 30. Please refer to the latest promotion terms for full details.

No. Player B will not be able to withdraw if the points were transferred from Player A. Withdrawals must come from points recharged directly from the player's own verified bank account.

Yes, as long as your real-name authentication is completed and the recharge method is accepted, you will be eligible for the first recharge reward regardless of whether you use Instant Top Up or ATM Cash Deposit.

Yes. Without real-name authentication, the name used for recharge and withdrawal must match. We strongly recommend completing real-name authentication for a smoother experience.

No. Real-name authentication must be done using a personal bank account under your own name. Company bank accounts are not accepted.

One UID can only be bound to one real-name authentication. Once completed, the authentication details cannot be changed.

Yes! Newly registered accounts that complete real-name authentication and make a qualifying first recharge are eligible for the MYR 100 first recharge reward.